At this point, fileee would like to give a big shout-out to Stadtwerke Münster! Because the energy supplier accepts documents without any problems when they are shared with them as a link via fileee. Stadtwerke Münster demonstrates how progressive and uncomplicated communication between end customer and company can look.
Those who use digital document management for their private documents usually want to do so consistently and not switch to other systems. Those who dream of a paperless office are often disappointed by the technical backwardness of public authorities and the like.
A fileee user was asked by Stadtwerke Münster to read his gas meter and enter the value on a form sent to him. He was then asked to send it back to Stadtwerke Münster by post. Our fileee user simply digitised the document with the iOS app and took a photo of the meter reading. Together with the link to the letter, he sent the picture of the meter reading to the Stadtwerke Münster by email. The Stadtwerke Münster clerk accepted the digital documents without objection.
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The practice of Stadtwerke Münster proves to us at fileee that our service is compatible with common actions around private documents. Even if I don't manage my paperwork with fileee - as a customer I save paper and costs if I can submit my documents as digital copies. We are therefore pleased about every company that deals with its customers in a contemporary and consumer-friendly way.
We dream of paperless administration at public authorities, health insurance companies and the tax office. We would like clients to be allowed to submit receipts, invoices, applications and certificates digitally to a greater extent. Responsible use of paper and tidiness on our desks are important to us. That's why we dream, for example, of customers being able to choose whether they receive their invoices digitally by mail or by post.
We look forward to hearing about your experiences.
